How do I apply to rent an item? Its really easy, just give us a call or send us message via this website and we will email you our digital application form. Alternatively just call into either of our shops and we will complete the application form with you- it only takes a few minutes. If you calling into store to complete your application please bring a form of ID with you - A photo-card driving license or a passport is ideal, if you do not have these then please bring a bank statement or utility bill in your name from the last 3 months. It can be helpful if you can bring some proof of address with you like a driving license, tenancy agreement or utility bill and your bank details if you wish to pay by standing order. If you are renting a TV or other high value item from us we may need to see a copy of your household contents insurance. If we require any other information we will let you know once the application has been completed.

If you are a new customer calling into store to apply or to complete a rental agreement please bring 2 pieces of ID with you, Ideally 1 piece should be photo ID- Driving License (Full or provisional), Passport or Work ID are all suitable Please also bring proof of address - Tenancy agreement, Council tax Bill, Recent (last 3 months) Utility bill or Bank Statement, or Recent benefits letter are all suitable forms of address ID. If you don't have photo ID please bring in 2 forms of address ID

We are a local business serving our local area. To ensure we can deliver fast service to our rental customers we only deliver within approx. 15 road miles of our Grimsby store (Grimsby, Immingham and surrounding villages) If you live just outside of this area and would like to rent from us please call us to discuss.

You would need to pay your 1st month rent on or before delivery (unless your item has 1st month free) along with £24.95 admin and installation charge (£39.95 for electric cookers) Your second month's rent will fall due 1 calendar month after your agreement date and monthly on the same date for the duration of the contract.

If you have rented your current product for the minimum period of hire (12 or 17 month depending on your product-please see your rental agreement or give us a call if you are unsure) Please just give us a call with your requirements on Grimsby 01472 356031 or come into store and we will arrange an upgrade with you.

To arrange a service call for a faulty product just call us on 01472 356031 or 01469 572891, we aim to be with you the same or next day to repair or exchange your product. The great news is because you are on rental all call outs and repairs are included in your monthly rental so you won't need to pay anything.

We are really pleased that you want to rent another item from us. Just give us a call to let us know what you would like to add and we can arrange that for you, alternatively if you would like to choose your product in person just call into our shops where we can show you our range.

All of our rental contracts have a minimum period of rental of 12 or 17 months. As long as you have had the product for the minimum period of your contract you can return it to us at any time by giving us 1 months notice. You can either let us know a month in advance and arrange a collection day closer to the time or if you would like the item to be collected straight away you can just pay the notice period on or before collection. If you wish to return an item within the minimum period of rental please speak to us on 01472 356031

If you rent a brand new items from us the minimum period of rental is 17 months, for quality refurbished products its 12 months.

We offer both brand new and quality refurbished products for rental. Quality refurbished products have been on rent previously, when they are returned to us they are tested by our workshop, any repairs required are carried out and then they are thoroughly cleaned ready to be delivered to the next customer. We are able to offer these products on a shorter 12 month minimum period of rental instead of the 17 months for brand new products. We also offer FREE first month's rental on quality refurbished washing machines and dryers. You can often grab a bargain by choosing to rent a quality refurbished TV over a brand new model. By reusing products in this way it is also a more sustainable option.